I understand you have lots of questions. This is a great place to start our conversation from. Here are a few of the most common things people ask. Do pick up the phone and give me a quick call, or email me, as I am happy to answer any queries you may have; none are too big or too small.
How much does it cost?
Initial consultation is free of charge. Thereafter my fees are £45/hour.
How long will it take?
Good question! How long we work together depends entirely on how big the job is we are tackling, and how quickly you can make decisions on what to keep and what to part with. I will keep you focused on the task in hand and help you to prioritise – you won’t be distracted by that box of family photos or old diaries! Working together means we can achieve a lot more in a session that you would on your own, that’s for sure.
What do you need from me?
An open mind, a willingness to make a change in your life, and dedicated, uninterrupted time to work together. Before the consultation, all you need to do is to take stock of the areas you are going to show me, and start to think about where you would like to start. We will then agree this together, of course. I always recommend starting with an area which you won’t find too difficult or emotional as a start off, then working up from there.
Do I need to buy anything?
I provide everything we need in terms of materials (bin bags, labels, labellers, markers etc.) If any more expensive items are required for moving house or home staging, these are charged back to you at cost. There is no need to buy any storage before I come. Sometimes people panic and think they need to buy lots of storage boxes, but they are often not needed when the decluttering starts in earnest, and if they are, we can source some further down the line.
Is your service confidential?
Life/Edit is a completely private and confidential service. Some people are quite happy to tell friends and family about their decluttering projects, especially afterwards because they feel so uplifted and proud of their home. Others prefer to keep things private. There are no advertising logos on cars or uniforms and we will never discuss clients with a third party unless agreed and all photographs are taken and used on our Facebook /website only with your permission. After we work together, when you give me a testimonial, I will only ever use your first name.
“Zoë is like a fairy godmother through what was an incredibly sensitive process. She helps with energy and kindness and then takes away all your rubbish! The practical help was amazing but the emotional help when coming across sentimental and sometimes painful items in the packing was worth every penny for the help received.”
Zoë can help you with any aspect of your home that needs organised.
“Zoë helped me at quite a difficult time – my girls had started to outgrow their bedrooms and the ‘stuff’ was all getting too much. I felt overwhelmed and didn’t know what to do with all their nursery art, school photos, and childhood mementoes. It felt that everything was on top of me and I didn’t know where to begin.”